Pure Massage Reviews

Massage was Pretty Good and strong, staff were really friendly. But I paid for one hour and got only 45 minutes. Thanks

I’ve been coming here off and on for over a year now and these ladies always take excellent care of me, especially Candy. I have chronic back pain due to spinal stenosis and an L4/5 disc that’s made of tissue paper. I’ve found massages to be a critical part of my pain mgmt and I highly recommend coming in if you’re in pain and if you’ve been struggling to get relief. The facilities are clean and quiet, the pricing is great, and everyone is super friendly. I’ve never been pressured on tips and they never try to upsell me.

Set an appointment and arrived on time. Was led to shower room and then massage room. I had been before but didn't have a great experience, the therapist remembered me and said she wanted to do whatever necessary to make this massage better. Everything started good and at one point she offered to bring another girl in and at that point I declined. 10 minutes later I asked if it was still a possibility and she said "all girls busy with customer" No problem, I missed my opportunity when she offered. 20-30 minutes go by and you hear customers leaving so ask about another girl joining. Therapist leaves room and returns a few minutes later, no girls available customers may come any time. Ummm, well I'm a customer right now. Then she asks the all familiar question, "How much money you have for tips" Spent the last 10 or so minutes of massage trying to explain that I would have happily paid for 2nd therapist time and that I have been in the scenario where I enter for a massage and therapist are busy and I have to wait 10-15-20 minutes. I could not convince therapist of that, she was adamant that girl needed to be available in case customer walked in. So why did she offer 2 girls initially? Left confused and more stressed than when I arrived.

Made an appointment several hours in advance for 1 hour on 3/8/23. Arrived on time, paid, and was led to room. 2 ladies enter room and was told "more customers coming we busy" so 4 hands massage for 30 minutes instead of hour. Reluctantly agreed. 5 minutes go by and one therapist leaves and am told "more customers coming" so 1 therapist for 30 minutes. Asked for refund ( which thankfully was given) and left. Strangely, I was only customer there upon arrival and did hear the front door bell once, so still not sure why I was rushed out. Happily told another customer he should leave as I was walking to car.

Visited a couple of weeks ago on the 11th. Had called ahead and made an appointment with ease. Was greeted warmly and led to massage room. Massage started great with good conversation until about the halfway point. Therapist started inquiring about tips and money, which killed the whole "relax and escape" vibe. I got up, dressed and left. Had come prepared with plenty of money for tip. Disappointing to say the least.